A company sends me an email. There's no unsubscribe button but it says, "forward this to remove@domainname.com" to unsubscribe. But it doesn't work. Are they compliant or not?
Here's the next level of detail. I have my mail forwarded from one email box to another. If their bot is only reading the "sent from" account, it cannot connect it back to the original email in their database. But if their bot reads the "reply to" or looks at the attached email and who it was sent to, they could remove me from their database. They do neither.
Instead, they send me the basic: "you now need to login to your account or email from the original account message:. Here it is, the name of the company in question, Audible.com, is included:
| show details 9:16 AM (14 minutes ago) |
We were unable to locate an audible.com account with the email address provided.
Please choose one of the methods listed below to change your email opt-out status with us:
1. Reply to this email and let us know your full name, Audible username and/or
an alternate email address that may be listed in your account. The email
address in your account should be shown at the bottom of emails that we send
to you.
2. If you can send email from the address listed in your account preferences
(this address should be shown at the bottom of emails that we send to you),
resend your request to remove@audible.com from that address.
3. If you know your audible.com Username and Password, go to
http://www.audible.com/
include me in audible.com's email updates."
If you have forgotten your password you can go to
http://www.audible.com/
